Privacy Policy
Effective Date: 20 May 2025
Website: https://andtc.com
Contact:
📧 Email: info@andtc.com
📞 Tel: +27 016 001 1000
1. Introduction
The African NDT Centre (hereafter “ANDTC”, “we”, “us”, or “our”) is committed to protecting the privacy of all visitors and users of our website at https://andtc.com. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information when you interact with our website:
Contact Information: Name, email address, telephone number, and company details.
Browsing Data: IP address, browser type, pages visited, time spent on the site, and referring URLs (collected via cookies or analytics tools).
Communication Records: Emails and messages sent to us via contact forms or email.
We do not collect or process special personal information (e.g., religious beliefs, race, biometric data) unless legally required or with explicit consent.
3. Purpose of Collection
We collect and process personal information for the following purposes:
To respond to enquiries or requests submitted through our contact forms or email.
To improve website performance and user experience.
To comply with legal and regulatory requirements.
To communicate with users regarding services, updates, or administrative matters.
4. Legal Basis for Processing
Our processing of personal information is based on:
Your consent (e.g., when submitting a contact form).
Our legitimate interest in operating and improving the website.
Compliance with legal obligations.
5. Sharing of Personal Information
We do not sell or rent personal information. We may share information with third parties only in the following circumstances:
With service providers or contractors who assist us in operating the website (under confidentiality agreements).
If required by law, regulation, or court order.
To protect the rights, property, or safety of ANDTC, users, or others.
6. Data Security
We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can be guaranteed 100% secure, and we urge users to exercise caution when sharing personal data online.
7. Cookies
Our website may use cookies or similar technologies to improve functionality and user experience. You can configure your browser settings to refuse cookies, but this may affect certain features of the site.
8. Your Rights Under POPIA
You have the right to:
Access your personal information.
Correct or update your personal information.
Object to the processing of your information.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator (see contact below).
To exercise any of these rights, please contact us at info@andtc.com.
9. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined above or as required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites.
11. Updates to This Policy
We reserve the right to update or amend this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Please check this page periodically for updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
African NDT Centre
📍 Website: https://andtc.com
📧 Email: info@andtc.com
📞 Telephone: +27 016 001 1000
13. Information Regulator Contact Details
If you are unsatisfied with our response or wish to lodge a complaint, you may contact the Information Regulator:
Information Regulator (South Africa)
📧 Email: complaints.IR@justice.gov.za
🌐 Website: https://www.justice.gov.za/inforeg